PRIVACY POLICY

Effective Date: [April 29, 2025]

Subnet Systems Inc is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal data you provide to us when using our services or visiting our website.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Ontario and Canada.

Information We Collect

We may collect the following types of personal information:

Information you provide directly:

• Name, business name, email address, phone number
• Job titles and contact persons
• Technical support queries

Information collected automatically:

• IP address
• Browser type and device information
• Site usage data (via cookies or analytics tools)

Information from third parties:

• Referrals or integrations with partner services (e.g., cloud platforms)

How We Use Your Information

We use your information to:

• Provide managed IT and cybersecurity services
• Respond to inquiries and offer customer support
• Improve website functionality and user experience
• Send updates, service notices, or marketing communications (with your consent)

Sharing of Information

We do not share, sell or rent your personal information. We may share your information with:

All third parties must comply with applicable privacy laws and security standards.

Data Security

We implement appropriate technical and organizational safeguards to protect your data, including:

• Encrypted communications (SSL)
• Access controls and user authentication
• Regular security assessments

However, no system can guarantee complete security. You acknowledge this risk when using our services.

Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Request corrections or updates
• Withdraw consent (where applicable)
• File a complaint with the

Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at info@subnetsystems.ca .

Cookies and Tracking Technologies

We may use cookies or similar technologies to collect usage data and enhance your browsing experience. You may choose to disable cookies in your browser, but some features may not function properly.

International Data Transfers

Some of our service providers may store or process your data outside Canada. We ensure any such transfers comply with applicable legal requirements for data protection.

Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top indicates the latest revision. Your continued use of our services signifies acceptance of any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, contact:

Serge Cinelli
Email: serge@subnetsystems.ca
Phone: 844 – 392 – 9237

.